What is the time frame of an order?

We appreciate your business and the excitement to support your team! That being said every order is going to be different. We would like to make sure that you are aware that Custom Jerseys take 3 to 6 weeks for production and Custom logo apparel can take 10 to 14 business days for production but specialty brands such as Bauer, CCM and Under Armour can take up to 14 to 21 business days. If you have any questions please click the ‘contact us’ tab at the bottom of the home page and fill out the information provided.

What is your cancellation and return policy on items?

Every item on our website is custom ordered for you, per order. There are absolutely no cancellations after the order has been placed. Please notify us within 24 hours if there is a change or cancellation to an order and we will do our best to accommodate you. If the item(s) have not been put into production yet, we can cancel with a restocking fee. 

Returns 
No returns or exchanges on anything personalized with name, number or team logo. If your items are personalized with name, number or team logo, then it is non-refundable and non-returnable.

Exchanges (if applicable)
We only replace items if they are defective or damaged. 

Can you make items not on the website?

Yes and no… If you are looking for a certain item to be customized/personalized that is not on the website, you can reach out to Barrett@RinksideSportsTampa.com and explain exactly what you are looking for. Large group orders or “Team Orders” can be placed with our employees to make sure you are getting exactly what you are looking for. Team Orders are a minimum of 10 or more items and can be fully customized to exactly what you are looking for.